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Terms and Conditions

Welcome to Srv Tech! These Terms and Conditions outline the rules and regulations for the use of Srv Tech's Website, located at https://www.srvtech.xyz/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Srv Tech if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Srv Tech, you agreed to use cookies in agreement with the Srv Tech's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Srv Tech and/or its licensors own the intellectual property rights for all material on Srv Tech. All intellectual property rights are reserved. You may access this from Srv Tech for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from Srv Tech
• Sell, rent or sub-license material from Srv Tech
• Reproduce, duplicate or copy material from Srv Tech
• Redistribute content from Srv Tech

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Srv Tech does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Srv Tech,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Srv Tech shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Srv Tech reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Srv Tech a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law and consulting firms;
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Srv Tech; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to srvtechxyz@gmail.com. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Srv Tech's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Refund and Cancellation Policy

At Srv Tech, we strive to provide the best digital solutions and customer service. Please read our Refund and Cancellation Policy carefully before purchasing any of our services.

Cancellation Policy

• **Service Initiation:** Once a service has been initiated (e.g., design work started, app development begun, marketing campaign launched), cancellation may not be possible, or may incur a cancellation fee based on the work already completed.
• **Prior to Initiation:** If you wish to cancel a service before any work has commenced, please contact us immediately. A full refund may be issued, minus any transaction fees.
• **Subscription Services:** For recurring subscription services (e.g., maintenance, hosting, ongoing marketing), you may cancel your subscription at any time. The cancellation will be effective from the next billing cycle, and no further charges will be applied. No refunds will be provided for the current billing period once it has begun.

Refund Policy

• **Custom Development (App & Website):** Due to the custom nature of app and website development, we generally do not offer refunds once the design and development process has begun and preliminary work (such as wireframes, mockups, or initial coding) has been delivered and approved.
  In exceptional cases, if Srv Tech fails to deliver the committed service as per the agreed-upon scope and timeline, a partial or full refund may be considered at our sole discretion. This will be evaluated on a case-by-case basis.
• **Digital Marketing Services:** For digital marketing services (e.g., SEO, SMM, Google Ads), refunds are generally not provided once the campaign setup, ad spending, or optimization work has commenced, as these involve third-party costs and continuous effort. Performance is dependent on various external factors which cannot be guaranteed.
• **Design Services (Poster & Logo Design):** Refunds for design services are not provided once the initial design concepts have been shared with the client. Revisions are part of the design process. If you are not satisfied with the initial concepts, we will work with you through a reasonable number of revisions to achieve satisfaction.
• **API & Affiliate Services:** Refunds for API integrations or affiliate services are subject to the terms and conditions of the respective third-party providers. Srv Tech will not be responsible for refunds directly related to third-party services once integration work has been completed.
• **Play Store Publishing:** Once the app has been submitted for publishing, the publishing fees are non-refundable. Rejection by Google Play Store does not warrant a refund of our service fee, as our service pertains to the submission process itself.
• **Eligibility for Refund:** To be eligible for any potential refund, clients must provide clear and detailed reasons for dissatisfaction and allow Srv Tech reasonable opportunities to address and rectify any issues.
• **Refund Processing:** If a refund is approved, it will be processed within 10-15 business days and credited back to the original method of payment, where applicable.

Modifications to this Policy

Srv Tech reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our services after any such changes constitutes your acceptance of the new policy.

For any questions regarding our Refund and Cancellation Policy, please contact us at srvtechxyz@gmail.com or call us at +91 99393 99437.

Shipping and Delivery Policy

As Srv Tech primarily offers digital services, there are no physical products to be shipped. Our "delivery" pertains to the completion and handover of digital assets and the initiation of digital marketing campaigns.

Digital Service Delivery

• **App Development:** Custom Android applications are typically delivered within 2 hours of finalization and approval, including source code (if applicable) and APK files, ready for testing or publishing.
• **Website Development:** Websites are delivered by making them live on the agreed-upon domain and providing all necessary access credentials (e.g., cPanel, WordPress admin) upon completion and final approval.
• **Poster & Logo Design:** Final design files (e.g., JPEG, PNG, vector formats) are delivered via email or a secure cloud link upon approval of the final design.
• **Digital Marketing Campaigns:** Digital marketing services commence as per the agreed-upon schedule and are delivered through continuous execution and reporting. Access to dashboards and regular performance reports will be provided as part of the service.
• **API & Affiliate Services:** Integration of APIs and setup of affiliate services are delivered upon successful implementation and testing, providing the client with the necessary access and instructions to utilize these services.
• **Play Store Publishing:** The service is delivered once the application is successfully submitted to the Google Play Store, and necessary information regarding its status is communicated to the client. The actual approval and live status of the app depend on Google's review process.

Delivery Timelines

• Specific delivery timelines will be discussed and agreed upon with the client before the commencement of any project. These timelines are estimates and may vary based on project complexity, client feedback, and unforeseen circumstances.
• Srv Tech commits to transparent communication regarding project progress and any potential delays.

Acceptance of Delivery

• Clients are expected to review the delivered digital assets or service implementations promptly.
• Feedback or requests for revisions should be provided within a reasonable timeframe as specified in the project agreement.
• Once a digital asset or service is deemed complete and accepted by the client, any further modifications or significant changes may be considered a new scope of work and may incur additional charges.

Contact for Delivery Issues

If you have any questions or concerns regarding the delivery of your digital services, please contact us at:

• **Email:** srvtechxyz@gmail.com
• **Phone:** +91 99393 99437
• **WhatsApp:** https://wa.me/919939399437